Shipping policy
Shipping Policy
Order Processing
We strive to process all orders within 1–2 business days. As soon as your order is dispatched, you will receive a tracking email that allows you to monitor the status of your package. Please note that our processing times are in addition to the estimated delivery times listed below.
Domestic Shipping — United States
The following shipping options are available for domestic orders within the United States:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard/Free | 3–7 business days | Free |
| Expedited | 2–4 business days | Calculated at checkout |
| Express | 1–3 business days | Calculated at checkout |
International Shipping
For international orders, please allow 7–21 business days for delivery. It is the customer's responsibility to pay any applicable customs or duties on their order. Please note that delivery times may vary depending on the destination country and local customs processes.
Order Tracking
Once your order has shipped, you will receive a tracking email with instructions on how to track your package. You can use this tracking information to monitor the status of your order and estimate the delivery date.
Lost or Damaged Shipments
If your order is lost or damaged during shipping, please contact us at support@kaidos.shop within 10 days of the estimated delivery date. Please include your order number and photos of the damaged items, if applicable. We will work with you to resolve the issue as quickly as possible.
Contact Us
If you have any questions or concerns about your order or our shipping policy, please don't hesitate to reach out to us at <